The Nevada Division of Insurance announced that its Consumer Services section recovered $9,400,385.97 for Nevada consumers in 2024. The team successfully closed 4,194 complaint cases during the year.
The Consumer Services and Investigations teams investigate numerous consumer complaints annually, assisting Nevadans in resolving disputes with insurance providers. These efforts often lead to financial recoveries for consumers, ensuring they receive benefits and services owed under their policies.
“The accomplishments of the Consumer Services section this year are truly outstanding,” said Commissioner Scott Kipper. “Their dedication to resolving consumer issues has resulted in recoveries that surpass previous Fiscal Year records, further highlighting the Division’s unwavering commitment to protecting Nevada consumers.”
Consumers with questions or complaints regarding various types of insurance, including auto, home, health, life, commercial, service warranty, title, workers’ compensation, surety bonds, or bail bonds are encouraged to contact the Division for assistance.
Contact information for the Nevada Division of Insurance is available as follows:
– Northern Nevada: (775) 687-0700
– Southern Nevada: (702) 486-4009
– Toll-Free: (888) 872-3234
– Email: cscc@doi.nv.gov
Complaints can also be filed online at https://doi.nv.gov/Consumers/File-A-Complaint/.
The mission of the Nevada Division of Insurance is to protect the rights of Nevada consumers in their experiences with the insurance industry and ensure insurers’ financial solvency. More information about the Division can be found at DOI.NV.GOV or on social media platforms such as X (Twitter), Facebook, LinkedIn, Instagram or YouTube.
