Effective March 16, the Nevada Department of Motor Vehicles (DMV) will limit service to appointment-only customers at its offices in Carson City, Henderson, Las Vegas, and Reno. This decision is a response to public health concerns over COVID-19. The number of customers allowed into rural DMV offices will also be restricted.
Only individuals with appointments or those directly assisting them will be permitted in DMV waiting areas. Family members and friends are advised to stay home.
"The health, safety, and well-being of Nevada’s citizens and the DMV staff need to come first during this time," stated DMV Director Julie Butler. "We are taking precautions to limit the crowds and close proximity of customers in our lobbies in response to concerns related to the spread of COVID-19."
The department encourages people to perform transactions online or through other services such as kiosks, mail, or fax. A list of common transactions that do not require a visit is available on their website at dmvnv.com.
"Please do not visit DMV offices if you are able to perform your transaction online or through alternate services such as kiosks, mail or fax," Butler continued. "All customers, including those with appointments, should visit our website first. Please do not seek services in a rural DMV office. The number of customers allowed in those offices at one time will be limited."
The metro offices in Las Vegas and Reno typically serve about 1,100 customers daily. The DMV plans to increase appointments so that staff can accommodate nearly the same number under these new conditions.
"Our hearts go out to those affected by COVID-19," Butler added. "We appreciate everyone’s assistance in keeping our community and staff safe."