Nevada DMV set to reopen branches with phased approach starting June 15

Agency
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Mark Froese Chief It Manager | Nevada Department of Motor Vehicles Website

Starting June 15, 2020, the Nevada Department of Motor Vehicles (DMV) will reopen all branch offices across the state. Director Julie Butler expressed gratitude for the public's patience during the closure and emphasized that there is no need for most people to rush to the DMV. "We are doing a phased reopening. We want to serve those who need it the most during the first 30 days," she stated.

The initial reopening phase will prioritize services for Nevadans most affected by the closure, such as individuals with a driver's license suspension or those without valid identification or license plates for newly purchased vehicles.

Governor Steve Sisolak praised the DMV's approach, stating, "I am pleased to see the Nevada DMV has created a thoughtful, phased in reopening plan to resume providing services to Nevadans in person across the State." He urged continued caution to prevent further spread of COVID-19 and recommended using online services when possible.

Customers are advised to check dmvnv.com before visiting an office and follow guidelines for three general groups. In Carson City, Henderson, Las Vegas, and Reno offices, staff will manage lines outside using these guidelines. Customers able to delay their visit or use alternative services will be directed accordingly.

To reduce congestion, customers who can legally drive should avoid visiting within the first 30 days. Any DMV document expiring between March 16 and July 14 has an automatic extension. An extension letter is available on the DMV website for motorists to present if needed.

The DMV will adhere to social distancing measures recommended by health authorities. Building occupancy will be limited to 50%, and customers must maintain six feet of separation from others. Face masks are required for both staff and visitors.

Rural offices will admit only ten customers at a time and serve only local residents. The department advises against traveling from urban areas like Las Vegas or Reno to rural offices.

Appointments and driving skills tests resume on June 15. Staff have been contacting customers with previous appointments since May 26 and serving vehicle registration clients on a drop-off basis. Skills tests require appointments; no stand-by tests are allowed. Examiners will wear full personal protective equipment during tests.

The DMV is also launching two new technology services previously planned before COVID-19 disruptions. The MyDMV portal now allows account setup without a Social Security number, benefiting approximately 60,000 Driver Authorization Card holders with access to online services like address changes and duplicate licenses. Additionally, MyDMV now includes security questions for enhanced protection.