The Nevada Department of Motor Vehicles (DMV) announced today the temporary suspension of "Walk-In Wednesday" services at its Decatur, Flamingo, Sahara, Henderson, and Reno office locations due to intense summertime heat. Starting July 10, 2024, metropolitan offices will shift Wednesday services to appointment-only until temperatures return to more typical levels.
“June was by far the hottest month in Las Vegas ever recorded,” said DMV Director Tonya Laney. “Customers continue to line up outside of our Las Vegas offices hours before the doors even open,” Laney explained, “and temperatures are soaring above 100 degrees before 8 a.m. We are noticing increasing temperatures in Reno and want to be proactive for our customers there as well. In order to limit heat exposure both inside and outside our offices, we have decided to revert Wednesdays back to appointment-based only. This is a temporary change until temperatures decrease.”
Excessive heat poses a serious health concern. Last year, 226 Nevadans succumbed to heat-related illnesses—nearly 10% of all heat-related fatalities in the country. Health officials recommend staying hydrated and having a plan to stay cool, including utilizing public resources such as heat shelters if air conditioning is not available.
To accommodate customers who would usually visit on Wednesdays, the five offices will open their books for Wednesday appointments on Tuesday afternoons. This approach ensures customers have the same accessibility to services as they would if they arrived at the office on Wednesday morning and prevents Wednesday appointments from being booked a week ahead of time.
The DMV offers certain services—such as the issuance of movement permits, payment of debts, and some ID card services—without an appointment. These services will continue unaffected.
The DMV’s “Walk-In Wednesdays” began in 2023 and allow customers to visit major metropolitan offices on Wednesdays without pre-scheduled appointments by scanning QR codes at the office to join a virtual queue that manages traffic.